Terms of service
Terms of Service
Last updated: May 2026
Welcome to Kang Kang Handmade. By accessing or purchasing from our store at kangkanghandmade.com, you agree to be bound by the following Terms of Service. Please read them carefully.
1. General
By using this website, you confirm that you are at least 18 years of age, or that you have the consent of a legal guardian. We reserve the right to update or modify these terms at any time without prior notice. Continued use of the site constitutes acceptance of any changes.
2. Products
All products sold by Kang Kang Handmade are handcrafted. As a result:
- Slight variations in color, size, stitching, and texture are natural and expected — they are a hallmark of handmade craftsmanship, not defects.
- Product photos are taken under controlled lighting and may differ slightly from the actual item due to screen calibration.
- We reserve the right to discontinue any product at any time.
3. Pricing & Payment
- All prices are listed in USD and are subject to change without notice.
- We accept major credit cards, PayPal, Shop Pay, and other payment methods available at checkout.
- Payment must be completed in full before an order is processed and shipped.
- We are not responsible for any additional fees charged by your bank or payment provider.
4. Orders & Cancellations
- Orders are processed within 1–3 business days of payment confirmation.
- Once an order has been fulfilled or shipped, it cannot be cancelled.
- If you need to modify or cancel an order, please contact us immediately at liyingxueneve@163.com. We will do our best to accommodate requests made before fulfillment.
- We reserve the right to cancel any order due to stock issues, pricing errors, or suspected fraud, and will issue a full refund in such cases.
5. Shipping
- Estimated delivery times are provided at checkout and are not guaranteed.
- Kang Kang Handmade is not responsible for delays caused by carriers, customs, or circumstances beyond our control.
- Risk of loss and title for items pass to you upon delivery to the carrier.
- For full shipping details, please refer to our [Shipping Policy].
6. Returns & Refunds
Returns and refunds are handled in accordance with our [Return & Refund Policy], which is incorporated into these Terms by reference.
7. Intellectual Property
All content on this website — including product photos, descriptions, logos, and design elements — is the property of Kang Kang Handmade and may not be reproduced, distributed, or used without prior written permission.
8. Custom & Personalized Orders
- Custom orders are non-refundable once production has begun.
- By placing a custom order, you confirm that all details provided (size, color, text, etc.) are accurate. Kang Kang Handmade is not responsible for errors resulting from incorrect information submitted by the customer.
9. Limitation of Liability
To the fullest extent permitted by law, Kang Kang Handmade shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the amount paid for the specific order in question.
10. Governing Law
These Terms of Service are governed by the laws of the jurisdiction in which Kang Kang Handmade operates. Any disputes shall be resolved in the applicable courts of that jurisdiction.
11. Contact Us
If you have any questions about these Terms, please contact us:
📧 liyingxueneve@163.com 🌐 kangkanghandmade.com